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美國亞馬遜賬號被封如何解決？

作者：Sukie2020-03-16 11:09:08

一、什么是美國亞馬遜封賬號

當你登錄亞馬遜時，不管怎么樣都是顯示用戶名或者密碼出錯，使用忘記密碼功能，修改了密碼但仍然不能登錄時，基本就是賬號被凍結。這時候，你可以看看自己的郵箱，亞馬遜會發(fā)來一份 accout holding的郵件。

亞馬遜郵件內容如下：Account on Hold: Response Required

Unfortunately, we are currently unable to process your pending order(s), including order #114-5271777-3108219. To avoid cancellation of your order(s), we request that you fax us a copy of the billing statement associated with the debit or credit card provided as payment. Our fax number is 001-206-266-1838 when faxing from outside the US, or 206-266-1838 from within the US. This statement should include the following information:

* Name as it appears on your credit or debit card

* Address on file with the card issuer

* The customer service phone number for your financial institution

On your fax, please provide the email address used when placing your order the order number you received in your email confirmation.

Do note that the statement must be sent via fax as we are unable to interpret attachments via email. Please also note that you will be unable to access your Amazon.com account as it has been placed on hold pending receipt of your fax. Please do not place a new order or open a new account as this may result in additional delays.

If you are unable to send the fax, please ask the issuer of your debit or credit card to contact us so we may verify your account details. The card issuer can reach us via the above fax number. The fax should include the name, phone number fax number of a specific representative with whom we can correspond if necessary.

lease don't hesitate to email us should you have any questions, thank you for your interest in shopping at Amazon.com.

意思就是亞馬遜需要你發(fā)一封信用卡賬單傳真到001-206-266-1838，以證明你的信用卡不是盜刷的。傳真上要有你的信用卡上的名字，賬單地址以及你的聯(lián)系電話。

2、遇到賬號被封怎么辦?

別急，也不要重新注冊新的賬號。因為就算你注冊新的賬號，也是一樣可能被美亞給凍結的。因為他們的系統(tǒng)控制非常嚴格，不僅是ip，可能電腦網卡的MAC地址，甚至路由器的MAC地址等都有記錄。

如果你的信用卡是自己的，先找到信用卡賬單，并將信用卡正面放在賬單上進行拍照。如果信用卡是電子賬單，就拍一張信用卡照片，然后在電腦上合成一張圖片就好。這份文件，便是將傳真給美國亞馬遜，以證明賬號與信用卡沒有問題的。

注意：在信用卡賬單文件上，請注明

1、你的亞馬遜登陸郵箱

2、亞馬遜寄來的凍結郵件中提及的order 號碼

3、你的信用卡上的名字，注明中文名字，以及拼音名字(和信用卡上一樣)

4、你的賬單地址：中文地址，以及拼音(以免外國人看不懂中文)

5、你的信用卡關聯(lián)的電話號碼

6、拍攝的信用卡照片，可把前面的數(shù)字抹黑，只留下最后4位，以免信用卡號碼外泄。